Privacy Policy

1. Introduction

This Privacy Policy explains how Robobot ("we," "us," or "our") collects, uses, and protects your information when you use our Discord bot service.

2. Information We Collect

Account Information:

• Email address
• Username
• Discord User ID (optional)
• Subscription and billing information

Discord Server Data:

• Server ID and name
• Channel IDs where the bot is used
• User IDs of server members interacting with the bot
• Message content only when directly interacting with bot commands

Usage Data:

• Command usage statistics
• Feature usage patterns
• Error logs and performance data
• API usage for AI features and music streaming

3. How We Use Your Information

We use your information to:

• Provide and maintain our bot service
• Process payments and manage subscriptions
• Improve our service through analytics
• Provide customer support
• Send important service updates
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Stripe for payments, OpenAI for AI features
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

5. Third-Party Services

Our bot integrates with:

• OpenAI: For AI chat and image generation features
• YouTube/Spotify APIs: For music streaming capabilities
• Twitch/TikTok APIs: For live stream notifications
• Stripe: For payment processing

6. Data Retention

• Account data: Retained while your account is active
• Usage logs: Retained for 90 days
• Billing records: Retained for 7 years for tax purposes
• AI chat history: Not permanently stored, processed in real-time only

7. Data Security

We implement industry-standard security measures:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication
• Secure data centers and infrastructure

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt-out of marketing communications

9. GDPR Compliance

For EU residents, we comply with GDPR requirements:

• Lawful basis for processing: Legitimate business interest and consent
• Data portability and right to be forgotten
• Privacy by design principles
• Data Protection Officer contact available upon request

10. CCPA Compliance

For California residents:

• We do not sell personal information
• You have the right to know what personal information is collected
• You can request deletion of personal information
• You have the right to non-discrimination

11. Children's Privacy

Our service is not intended for users under 13. We do not knowingly collect personal information from children under 13. Discord's Terms of Service require users to be at least 13 years old.

12. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or service notification.

14. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us through our support page.